Intermittent Access Issues
Investigating - We are currently investigating sporadic access issues affecting a limited number of clubs. Members attempting to access affected locations may experience intermittent difficulties when attempting to check in.

Our teams are actively working to identify the cause and restore consistent functionality as quickly as possible to the affected locations. This issue is not impacting all clubs.

No action is required from clubs at this time. We will provide updates as more information becomes available.
Jan 15, 2026 - 16:15 CST

About This Site

Welcome to the Anytime Fitness home for real-time information on system status and availability.
Here you will find both live and historical data on system performance - Subscribe via text or email for automated updates.

Uptime over the past 90 days. View historical uptime.
Technology Degraded Performance
90 days ago
99.71 % uptime
Today
Access Pass Operational
AF App Operational
AF Coach App Operational
AnytimeFitness.com Operational
Club Hub Operational
Coaching Dashboard Operational
Dashboard Operational
Door Service Degraded Performance
Fab 5 Operational
Online Signup Operational
Vendor Portal Operational
Who's in the Club Operational
Power BI Operational
90 days ago
100.0 % uptime
Today
Recovery Services Operational
90 days ago
99.08 % uptime
Today
Partners Operational
ABC Fitness Solutions Operational
Club Connect Operational
Club OS Operational
Healthy Contributions Operational
Medallia Operational
Meta Operational
Outlook Operational
ProVision Security Operational
Salesforce Operational
Smart Engagement Operational
Resources Operational
Anytime Academy Operational
Brand Marketing Center Operational
Ideas Portal Operational
Support Portal Operational
Workvivo Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 3, 2026

No incidents reported today.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
AF App - Error message when viewing Plan tab
Resolved - Based on testing and reports from impacted members, it appears the AF App update released yesterday has resolved this issue.
Jan 29, 10:16 CST
Monitoring - We have released an update for the Android version of the AF App (v 4.0.1) that should resolve this error.
Jan 28, 14:17 CST
Identified - We are working to fix an AF App issue where users receive an error message ("it's not you, it's us") when viewing the Plan tab or their fitness plan. It appears this issue affects only Android phones and not iPhones.
Jan 22, 16:58 CST
Jan 28, 2026
Jan 27, 2026

No incidents reported.

Jan 26, 2026
Scheduled Maintenance: Resource Center
Completed - The scheduled maintenance has been completed.
Jan 26, 07:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 07:00 CST
Scheduled - What’s Happening:
-A short maintenance window is scheduled for January 26th, 2026, to improve system performance. During this time, Resource Center may be temporarily unavailable for up to 30 minutes.

When:
-Date: January 26, 2026
-Time: 07:00–07:30 AM CST

Impacted Services:
-Resource Center

What You Can Expect:
-Brief interruptions in service (up to 30 minutes)
-Affected tools may be inaccessible or slow to respond during the maintenance window
-Normal service will resume once maintenance is complete

What You need to do:
-No Action Needed.

If you continue to experience issues after the maintenance window, please reach out through your standard support processes for assistance.
Jan 23, 11:35 CST
Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
AF App Email Verification Code Not Received
Resolved - Changes have been implemented to address the issue impacting verification code email delivery for members using Microsoft email addresses (hotmail.com or outlook.com). Email delivery is operating as expected, and the system is being actively monitored to ensure continued stability. If any additional issues are encountered, please contact Support through the standard support channels. No Club action is required at this time.
Jan 23, 18:01 CST
Investigating - This issue has re-emerged. Members who have personal email addresses through Microsoft (hotmail.com or outlook.com) may not receive the verification code email when attempting to link their AF Mobile App to their membership. We are working with our service providers to deploy a solution. Further updates will be shared as available.
Dec 29, 11:07 CST
Monitoring - The issue has been addressed, and email delivery is now operating normally. Our teams are continuing to monitor performance to ensure continued stability. No Club action is required at this time.
Dec 22, 15:34 CST
Update - We continue to investigate reports of members using Microsoft email addresses (e.g., hotmail.com or outlook.com) not receiving verification code emails when attempting to link the AF Mobile App to their membership. Further updates will be shared as available.
Dec 19, 09:58 CST
Investigating - We are currently investigating reports of members who have personal email addresses through Microsoft (hotmail.com or outlook.com) are not receiving the verification code email when attempting to link their AF Mobile App to their membership.
Dec 17, 09:53 CST
Microsoft 365 Service Degradation
Resolved - This issue has been resolved.
Jan 23, 08:02 CST
Investigating - Microsoft is currently experiencing degraded service functionality or inability to access multiple Microsoft 365 Services, including Outlook and various other Microsoft services. They are currently investigating this issue.
Jan 22, 15:21 CST
Jan 22, 2026
Jan 21, 2026
Coaching Dashboard - Error Assigning Workouts
Resolved - We have deployed a fix to restore workout assignment functionality. Any additional backend work performed to minimize chances of the issue reoccurring and perform data cleanup should not impact functionality. This issue is resolved.
Jan 21, 13:49 CST
Investigating - We are currently investigating an issue with assigning workouts via Coaching Dashboard.
Coaches are receiving "There was an error in assigning this workout" messaging via the app.
Jan 20, 09:03 CST
Jan 20, 2026
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