Welcome to the Anytime Fitness home for real-time information on system status and availability.
Here you will find both live and historical data on system performance - Subscribe via text or email for automated updates.
Technology
Operational
90 days ago
100.0
% uptime
Today
Access Pass
Operational
AF App
Operational
AF Coach App
Operational
AnytimeFitness.com
Operational
Club Hub
Operational
Coaching Dashboard
Operational
Dashboard
Operational
Door Service
Operational
Fab 5
Operational
Online Signup
Operational
Vendor Portal
Operational
Who's in the Club
Operational
Power BI
Operational
90 days ago
100.0
% uptime
Today
Recovery Services
Operational
90 days ago
100.0
% uptime
Today
Partners
Operational
ABC Fitness Solutions
Operational
Club Connect
Operational
Club OS
Operational
Healthy Contributions
Operational
Medallia
Operational
Meta
Operational
Outlook
Operational
ProVision Security
Operational
Salesforce
Operational
Smart Engagement
Operational
Resources
Operational
Anytime Academy
Operational
Brand Marketing Center
Operational
Ideas Portal
Operational
Support Portal
Operational
Workvivo
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
After monitoring this past week, this issue appears to be resolved. If you have members who experience trouble using the text option for AF App authentication, please have them submit a support ticket through their app.
Apr 30, 17:35 CDT
Monitoring -
We’ve identified that SMS app invite messages may be blocked by some mobile carriers without prior opt-in.
To ensure delivery and compliance, the option to Invite to App by SMS text will be removed from Club Hub iOS.
This does not impact the AF App, members can still download and use it as normal.
Update -
We are continuing to work with our provider to resolve this issue and appreciate your patience. Please continue to instruct members to download the app directly from the app store.
Mar 13, 11:13 CDT
Identified -
We have identified the issue and are working with our provider to resolve this issue. Please continue to instruct members to download the app directly from the app store.
We apologize for the inconvenience.
Feb 27, 16:30 CST
Investigating -
We are currently investigating a reported issue where pressing the "invite to app" button in Club Hub iOS is not sending SMS messages. If you are experiencing this issue, please instruct the member to download it directly from the app store.
Feb 20, 17:10 CST
Resolved -
The issue regarding anytimefitness.com has been fully resolved, and all systems are now operating normally.
If you continue to experience any lingering issues, please reach out through our standard support channels
Apr 23, 12:53 CDT
Monitoring -
Service has been restored and anytimefitness.com is now accessible. We will continue to monitor closely to ensure stability.
Apr 23, 09:39 CDT
Investigating -
We are currently investigating an issue affecting AnytimeFitness.com. Users may be experiencing trouble accessing the website. Our team is actively working to identify the cause and restore service as quickly as possible.
Apr 23, 09:33 CDT
Resolved -
This incident has been resolved.
Apr 20, 18:03 CDT
Update -
The issue regarding our Vendor BDA vendor portal has been fully resolved, and all systems are now operating normally.
If you continue to experience any lingering issues, please reach out through our standard support channels
Apr 20, 18:01 CDT
Investigating -
We are currently experiencing an issue with the BDA Vendor Portal that is impacting the ability to complete purchases. Users may encounter errors or be unable to proceed during the checkout process.
Our team is actively working with the vendor to identify the root cause and implement a fix as quickly as possible.
Apr 20, 16:13 CDT
Completed -
The scheduled maintenance has been completed.
Apr 17, 13:25 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 13:25 CDT
Scheduled -
We’re pleased to share that ClubOS deployed a hotfix earlier this week that delivers a meaningful improvement to system performance.
Franchisees should experience significantly faster inventory refresh times, now completing in under a minute. This improvement helps streamline the process of assigning personal training sessions and coordinating schedules by minimizing delays and providing more real-time visibility into availability.
This enhancement is designed to help your teams work more efficiently with clients, with less waiting and fewer interruptions during scheduling, and ensures your teams have quicker access to accurate, up-to-date information to support daily operations.
Apr 16, 13:21 CDT