In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 2026 - 11:00 CDT
Mar 23, 2026 - 11:00 CDT
Scheduled - What’s Happening:
We are deploying Firmware v87 as a staged access control upgrade. The update improves communication reliability between access control readers and controllers, enhances system stability, and reduces previously observed error conditions. Deployment for each phase will occur over a rolling 72-hour window.
This update lays the groundwork for upcoming Samsung access support.
When:
FAC, Minnesota Clubs
Begins: March 23rd at 11:00 AM CT
Rolling Window: 72 hours from start time
All Remaining Domestic Clubs
Begins: March 30th at 11:00 AM CT
Rolling Window: 72 hours from start time
Impact:
Devices may update at different times within the 72-hour window.
No extended downtime is expected.
Clubs can continue operating normally throughout the maintenance period.
What You Need to Do:
No action is required. Devices will update automatically. Our teams will monitor performance and device health throughout each 72-hour deployment window.
If issues persist after the update please report them through your standard support channel.
Mar 23, 2026 11:00 - Apr 2, 2026 11:00 CDT
We are deploying Firmware v87 as a staged access control upgrade. The update improves communication reliability between access control readers and controllers, enhances system stability, and reduces previously observed error conditions. Deployment for each phase will occur over a rolling 72-hour window.
This update lays the groundwork for upcoming Samsung access support.
When:
FAC, Minnesota Clubs
Begins: March 23rd at 11:00 AM CT
Rolling Window: 72 hours from start time
All Remaining Domestic Clubs
Begins: March 30th at 11:00 AM CT
Rolling Window: 72 hours from start time
Impact:
Devices may update at different times within the 72-hour window.
No extended downtime is expected.
Clubs can continue operating normally throughout the maintenance period.
What You Need to Do:
No action is required. Devices will update automatically. Our teams will monitor performance and device health throughout each 72-hour deployment window.
If issues persist after the update please report them through your standard support channel.
Mar 23, 2026 11:00 - Apr 2, 2026 11:00 CDT
Update - We are continuing to work with our provider to resolve this issue and appreciate your patience. Please continue to instruct members to download the app directly from the app store.
Mar 13, 2026 - 11:13 CDT
Mar 13, 2026 - 11:13 CDT
Identified - We have identified the issue and are working with our provider to resolve this issue. Please continue to instruct members to download the app directly from the app store.
We apologize for the inconvenience.
Feb 27, 2026 - 16:30 CST
We apologize for the inconvenience.
Feb 27, 2026 - 16:30 CST
Investigating - We are currently investigating a reported issue where pressing the "invite to app" button in Club Hub iOS is not sending SMS messages. If you are experiencing this issue, please instruct the member to download it directly from the app store.
Feb 20, 2026 - 17:10 CST
Feb 20, 2026 - 17:10 CST
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