6-Digit Key Fobs Not Working

Incident Report for Anytime Fitness

Resolved

This incident has been resolved an all key fobs should be operating as expected.
Please submit a ticket if you experience any issues with key fobs or door access.

Posted Jul 15, 2024 - 15:49 CDT

Monitoring

We were aware of an issue beginning this afternoon that is causing 6-digit key fobs to no longer function as expected.
We have investigated and identified the root cause of this issue, and have now deployed a fix which we anticipate will take effect shortly.
An update will be provided when we confirm resolution.

Posted Jul 15, 2024 - 15:41 CDT

This incident affected: Partners (ProVision Security).