Multiple Systems - Slow/Degraded Performance

Incident Report for Anytime Fitness

Resolved

This incident has been resolved.
Posted Sep 07, 2023 - 09:52 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 07, 2023 - 09:50 CDT

Update

Updating to include Apps.
Posted Sep 07, 2023 - 09:40 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 07, 2023 - 09:39 CDT

Update

We are continuing to investigate this issue.
Posted Sep 07, 2023 - 09:39 CDT

Update

We are aware that this is currently affecting multiple systems.
Posted Sep 07, 2023 - 09:36 CDT

Investigating

We are currently investigating reports of issues logging into Club Hub and the inability to access various other features. Updates will be provided as we learn more information.
Posted Sep 07, 2023 - 09:29 CDT
This incident affected: Technology (AF App, AF Coach App, Club Hub, Coaching Dashboard, Dashboard).