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Resolved -
This issue has now been resolved. All impacted profiles have been updated, and visibility to allowed reports should now be fully restored. Our team has deployed a fix and reloaded the necessary data to ensure retroactive changes are properly applied. No action is required by users at this time.
Apr 23, 11:08 CDT
Monitoring -
We are actively monitoring a recently resolved issue impacting report access within the AF Domestic and International dashboards. Staff account updates made on or after April 12, 2025 may not have applied correctly, potentially limiting visibility to authorized reports.
A fix has been deployed, and we’re closely monitoring system performance to confirm full resolution.
Apr 22, 14:48 CDT
Resolved -
This incident has been resolved.
Apr 22, 08:29 CDT
Update -
A fix has been deployed and we are continuing to monitor these results.
Apr 22, 07:10 CDT
Investigating -
We are currently investigating an issue where reporters receive an error message when trying to link their membership in the AF Mobile App.
Apr 21, 20:35 CDT
Resolved -
All services impacted by this issue have recovered and are operating as intended. This incident has been resolved.
Apr 17, 18:11 CDT
Monitoring -
We are observing recovery with the issue causing impact to Coaching Dashboard Chat. We will be monitoring all services to ensure a full recovery.
Apr 17, 17:38 CDT
Identified -
The retrieval of the chat/conversation history and delivery of messages in the Coaching Dashboard is currently down due to a Twilio service outage. They have identified the issue's cause and are in the process of deploying a potential fix.
Apr 17, 17:01 CDT