All Systems Operational

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Welcome to the Anytime Fitness home for real-time information on system status and availability.
Here you will find both live and historical data on system performance - Subscribe via text or email for automated updates.

Technology ? Operational
Access Pass ? Operational
AF App ? Operational
AF Coach App ? Operational
AnytimeFitness.com ? Operational
Club Hub ? Operational
Coaching Dashboard ? Operational
Dashboard ? Operational
Door Service ? Operational
Fab 5 ? Operational
Online Signup ? Operational
Vendor Portal ? Operational
Who's in the Club ? Operational
Partners ? Operational
ABC Fitness Solutions ? Operational
Club Connect ? Operational
Club OS ? Operational
Healthy Contributions ? Operational
Medallia ? Operational
Meta Operational
Outlook ? Operational
ProVision Security ? Operational
Salesforce ? Operational
Smart Engagement Operational
Resources ? Operational
Anytime Academy ? Operational
Brand Marketing Center ? Operational
Ideas Portal ? Operational
Support Portal ? Operational
Workplace ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

AF App: Community Apr 8, 2025 05:30-06:30 CDT

The Community functionality in the AF App will have scheduled maintenance performed on April 8 at 5:30am (Central Daylight Time).
Posted on Apr 01, 2025 - 15:54 CDT
Apr 2, 2025
Lead Capture Degradation
Resolved - This issue has been resolved. Improvement plans and duplication detection, have been put in place to prevent future occurrences. All invalid charges have been refunded and will reflect in 3-5 business days.
Apr 2, 14:28 CDT
Identified - We are in recovery mode and actively addressing the influx of bad leads. Cleanup is in progress, and a fix is being developed to prevent further occurrences.
Mar 31, 18:55 CDT
Investigating - We are currently experiencing degraded performance in our Lead Capture services resulting in false leads.

Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We are closely monitoring the situation and will share updates as they become available.
Mar 28, 15:40 CDT
Coaching Plans & Stronger U Learn Section maintenance
Completed - The scheduled maintenance has been completed.
Apr 2, 06:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 05:30 CDT
Scheduled - We will be performing scheduled maintenance on Wednesday, April 2 from 5:30AM to 6:30AM (Central Daylight Time). During this time, the following services may be impacted with limited down time.
Coaching Dashboard – functionality: coaches may not be able to view member plans, edit plans, assign workouts, or perform related actions.
Stronger U App – functionality: users may not be able to access the Learn section of the app
Apr 1, 15:49 CDT
Apr 1, 2025

No incidents reported.

Mar 31, 2025
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Mar 27, 2025
Coaching Plans & Stronger U Learn Section maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 02:21 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 00:00 CDT
Scheduled - We will be performing another scheduled maintenance on Thursday, March 27 from 12:00AM to 2:00AM (Central Daylight Time). During this time, the following services will be impacted:
Coaching Dashboard – Coaches will not be able to view member plans, edit plans, assign workouts, or perform related actions.
Stronger U App – Users will not be able to access the Learn section of the app.
Mar 26, 08:41 CDT
Mar 26, 2025

No incidents reported.

Mar 25, 2025
Coaching Plans & Stronger U Learn Section maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 10:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 08:00 CDT
Scheduled - We will be performing scheduled maintenance on Tuesday, March 25 from 8:00 AM to 10:00 AM (Central Daylight Time). During this time, the following services will be impacted:
Coaching Dashboard – Coaches will not be able to view member plans, edit plans, assign workouts, or perform related actions.
Stronger U App – Users will not be able to access the Learn section of the app.
Mar 19, 15:33 CDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Dashboard Maintenance
Completed - The scheduled maintenance has been completed.
Mar 20, 09:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 09:00 CDT
Scheduled - Maintenance is being conducted on the underlying dashboard infrastructure. All dashboard services are expected to remain available but management tool performance may be slower than normal or page loads may temporarily fail.

System performance will be monitored for several days after maintenance is completed but if you experience any unexpected behaviors, please open a support request.
Mar 13, 14:16 CDT
Mar 19, 2025

No incidents reported.

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